At Simplex, privacy and security are priorities and we are committed to transparency in the treatment of our clients' personal data. Therefore, this Privacy Policy establishes how the collection, use and transfer of information from clients or other people who access or use our website is made.

By using our services, you understand that we will collect and use your personal information in the ways described in this Policy, under the Data Protection regulations (LGPD, Federal Law 13.709/2018), the consumerist provisions of Federal Law 8078/1990 and the other applicable regulations of the Brazilian legal system.

Thus, Simplex, registered in the CNPJ/MF under No. (26.423.738/0001-55), in the role of Data Controller, is obliged to the provisions of this Privacy Policy.


1. What data do we collect about you and for what purpose?

  • Our website collects and uses some personal data about you in order to enable us to provide our services and to enhance your user experience.
  • Personal data provided by the data subject
    Personal data collected automatically

2. How do we collect your data?

In this sense, the collection of your personal data takes place as follows:

  • Completed contact form on our website
  • Subscription form for our Newsletter
  • Downloading materials from Simplex, our website or third parties

2.1 Consent
We process your personal data based on your consent. Consent is the free, informed and unequivocal expression by which you authorize Simplex to process your data.

Thus, in line with the General Data Protection Act, your data will only be collected, processed and stored upon prior and express consent.

Your consent will be obtained in a specific way for each purpose described above, evidencing Simplex's commitment to transparency and good faith with its users/customers, following the relevant legislative regulations.

By using Simplex services and providing your personal data, you are aware of and consenting to the provisions of this Privacy Policy, as well as knowing your rights and how to exercise them.

At any time and at no cost, you may revoke your consent.

It is important to highlight that the revocation of consent for the treatment of data may imply the impossibility of the adequate performance of some functionality of the site that depends on the operation. Such consequences will be informed in advance.

3. What are your rights?

Simplex assures its users/customers of their rights as a data subject provided for in article 18 of the General Data Protection Law. Thus, you can, free of charge and at any time:

  • Confirm the existence of data processing, in a simplified manner or in a clear and complete format.
  • Access their data, being able to request them in a legible copy in printed form or by electronic means, secure and suitable.
  • Correct your data by requesting to edit, correct or update it.
  • Limit your data when unnecessary, excessive or treated in breach of legislation through anonymisation, blocking or deletion.
  • Request the portability of your data, through a report of registration data that Simplex handles about you.
  • Delete your data processed with your consent, except in cases provided for by law.
  • Revoke your consent, disallowing the processing of your data.
  • Inform themselves about the possibility of not giving consent and the consequences of not doing so.

4. How can you exercise your rights as a holder?

To exercise your rights as a holder, you should contact Simplex through the following available means:

In order to guarantee your correct identification as the holder of the personal data you are requesting, we may request documents or other evidence to prove your identity. In this case, you will be informed in advance.

5. How and for how long will your data be stored?

Your personal data collected by Simplex will be used and stored for as long as necessary for the provision of the service or for the purposes listed in this Privacy Policy to be achieved, taking into account the rights of the data subjects and controllers.

In general, your data will be kept for as long as the contractual relationship between you and Simplex lasts. Once the storage period of your personal data is over, they will be deleted from our databases or anonymised, except in the cases legally foreseen in article 16 of the General Data Protection Act, namely:

I - compliance with a legal or regulatory obligation by the controller;

II - study by a research body, guaranteeing, whenever possible, the anonymization of personal data;

III - transfer to a third party, provided that the data processing requirements set forth in this Law are complied with; or

IV - exclusive use by the controller, access by third parties being forbidden, and provided that the data is anonymised.

That is, personal information about you that is indispensable for the fulfillment of legal, judicial and administrative determinations and/or for the exercise of the right of defense in judicial and administrative processes will be kept, despite the exclusion of other data.

The storage of data collected by Simplex reflects our commitment to the security and privacy of your data. We employ measures and technical protection solutions capable of ensuring the confidentiality, integrity and inviolability of your data. In addition, we also have security measures that are appropriate to the risks and control access to the information stored.

6. What do we do to keep your data secure?

To keep your personal information secure, we use physical, electronic and managerial tools geared to protecting your privacy.

We apply these tools taking into account the nature of the personal data collected, the context and purpose of the processing and the risks that possible violations would create to the rights and freedoms of the data subject of the data collected and processed.

Among the measures we have adopted, we highlight the following:

Only authorized persons have access to your personal data
Access to your personal data is made only after the confidentiality commitment
Your personal data is stored in a secure and suitable environment.
Simplex is committed to adopting the best measures to avoid security incidents. However, it should be noted that no website is entirely safe and risk-free. It is possible that, despite all our security protocols, problems of exclusively third party fault occur, such as cyber attacks by hackers, or also as a result of the customer's own negligence or recklessness.

In the event of security incidents that may generate relevant risk or damage to you or any of our users/customers, we will communicate to those affected and the National Data Protection Authority about what has occurred, in line with the provisions of the General Data Protection Act.

7. Cookies or navigation data

Simplex makes use of Cookies, which are text files sent by the platform to your computer and stored on it, which contain information related to the navigation of the website. In short, Cookies are used to improve the user experience.

By accessing our website and consenting to the use of Cookies, you manifest knowledge and acceptance of the use of a browsing data collection system with the use of Cookies on your device.

Simplex uses the following Cookies: (_GRECAPTCHA, rc::f, rc::a, __cf_bm).

You may at any time and at no cost change the permissions, block or refuse Cookies. However, revocation of consent for certain Cookies may make it impossible for some features of the Platform to function properly.

To manage your browser's cookies, simply do so directly in the browser settings, in the Cookies management area. You can access tutorials on the subject directly on the links below:

If you use Internet Explorer.

If you use Firefox.

If you use Safari.

If you use Google Chrome.

If you use Microsoft Edge.

If you use Opera.

You can find out more about the Cookies we use and how they work in our Cookie Policy, available at the link below:

9. Amendment of this Privacy Policy

The current version of the Privacy Policy was formulated and last updated on: 30/03/2023

We reserve the right to modify this Privacy Policy at any time, primarily in order to adapt it to any changes on our site or legislative developments. We recommend that you review it frequently.

Any changes will be effective as soon as they are published on our website and we will always notify you of changes.

By using our services and providing your personal data after such changes, you consent to them.

10. Responsibility

Simplex provides for the liability of agents acting in data processing processes, in accordance with articles 42 to 45 of the General Data Protection Law.

We are committed to keeping this Privacy Policy up to date, observing its provisions and ensuring its compliance.

In addition, we are also committed to seeking technical and organisational conditions that are safely able to protect the entire data processing process.

Should the National Data Protection Authority require the adoption of measures in relation to the data processing carried out by Simplex, we undertake to follow them.

10.1 Disclaimer
As mentioned in Topic 6, although we adopt high security standards in order to avoid incidents, no website is entirely risk-free. Accordingly, Simplex is not liable for:

I - Any consequences arising from the negligence, imprudence or lack of skill of users with regard to their individual data. We guarantee and are only responsible for the security of the data processing processes and the fulfilment of the purposes described herein.

We emphasise that the responsibility regarding the confidentiality of access data lies with the user.

II - Malicious actions of third parties, such as hacker attacks, unless it is proven that Simplex is at fault or deliberate.

We highlight that in case of security incidents that may generate relevant risk or damage to you or any of our users/customers, we will communicate to those affected and the National Data Protection Authority about the occurrence and comply with the necessary measures.

III - Inaccuracy of the information entered by the user/client in the records required for the use of Simplex services; any consequences arising from false information or information entered in bad faith are entirely the responsibility of the user/client.

11. Data Protection Officer

Simplex provides the following means for you to contact us to exercise your rights as a holder:

If you have any questions about this Privacy Policy or the personal data we handle, you can contact our Personal Data Protection Officer via the following channels:

John Lee, 368.891.638-77.