Privacy Policy

At Simplex, privacy and security are priorities, and we are committed to transparency in the processing of our clients’ personal data. This Privacy Policy outlines how we collect, use, and transfer information from clients and other individuals who access or use our website.

By using our services, you understand that we will collect and use your personal information as described in this Policy, in accordance with data protection regulations (LGPD, Federal Law 13.709/2018), consumer protection provisions (Federal Law 8078/1990), and other applicable legal frameworks in Brazil.

Therefore, Simplex, registered under CNPJ/MF nº (26.423.738/0001-55), as the Data Controller, agrees to the terms set forth in this Privacy Policy.

1. What data do we collect about you and for what purpose?

• Our website collects and uses some of your personal data to enable the provision of services and improve the user experience.

• Personal data provided by the data subject

• Personal data collected automatically

2. How do we collect your data?

We collect your personal data in the following ways:

• Contact form filled out on our website

• Newsletter subscription form

• Downloading Simplex materials from our website or third-party platforms

2.1. Consent

We process your personal data based on your consent. Consent is the free, informed, and unequivocal expression by which you authorize Simplex to process your data.

In accordance with the General Data Protection Law, your data will only be collected, processed, and stored upon your prior and explicit consent.

Your consent will be obtained specifically for each of the purposes described above, highlighting Simplex’s commitment to transparency and good faith with its users/clients, in line with relevant legal regulations.

By using Simplex’s services and providing your personal data, you acknowledge and agree to the terms of this Privacy Policy and understand your rights and how to exercise them.

You may revoke your consent at any time, at no cost.

It is important to note that revoking consent for data processing may affect the proper functioning of certain website features. Such consequences will be communicated in advance.

3. What are your rights?

Simplex guarantees its users/clients the rights of data subjects as provided for in Article 18 of the General Data Protection Law. You may, at any time and free of charge:

• Confirm the existence of data processing, in a simplified manner or in a clear and complete format.

• Access your data, by requesting a readable copy in printed or electronic format, securely and reliably.

• Correct your data, by requesting the editing, correction, or updating of your data.

• Limit your data when unnecessary, excessive, or processed unlawfully, by requesting anonymization, blocking, or deletion.

• Request data portability, through a registration report containing the data Simplex processes about you.

• Delete your data processed based on your consent, except in cases provided by law.

• Revoke your consent, disallowing the processing of your data.

• Be informed about the possibility of not providing consent and the consequences of refusal.

4. How can you exercise your rights as a data subject?

To exercise your data subject rights, contact Simplex through the following channel:

contato@simplex.live

To ensure proper identification as the data subject requesting access, we may ask for documents or other proof of identity. In such cases, you will be informed in advance.

5. How and for how long will your data be stored?

Your personal data collected by Simplex will be used and stored for the duration necessary to provide the service or achieve the purposes described in this Privacy Policy, considering the rights of the data subjects and controllers.

In general, your data will be retained for as long as the contractual relationship between you and Simplex persists. Once the storage period ends, your data will be deleted from our databases or anonymized, except for cases legally permitted under Article 16 of the LGPD, namely:

I – compliance with a legal or regulatory obligation by the controller;

II – study by a research entity, ensuring anonymization whenever possible;

III – transfer to a third party, provided that data processing requirements established by law are respected; or

IV – exclusive use of the controller, with third-party access prohibited, provided the data is anonymized.

In other words, personal information necessary for legal, judicial, or administrative purposes, or for defense in legal proceedings, will be retained regardless of deletion of other data.

The storage of data collected by Simplex reflects our commitment to data security and privacy. We employ technical safeguards and protective solutions to ensure the confidentiality, integrity, and inviolability of your data. In addition, we implement security measures appropriate to the risks and restrict access to stored information.

6. What do we do to keep your data secure?

To keep your personal information secure, we use physical, electronic, and managerial tools to protect your privacy.

We apply these tools based on the nature of the personal data collected, the context and purpose of the processing, and the risks involved in any potential violation of the rights and freedoms of the data subject.

Among the measures we adopt, we highlight:

• Only authorized personnel have access to your personal data

• Access to your personal data is granted only after a confidentiality commitment

• Your personal data is stored in a secure and trusted environment

Simplex commits to adopting the best practices to prevent security incidents. However, it's important to note that no digital platform is entirely secure and risk-free. Despite all our security protocols, unforeseen issues caused by third parties (e.g., cyberattacks by hackers) or due to user negligence may still occur.

In the event of a security incident that poses significant risk or harm to you or any of our users/clients, we will notify the affected parties and the National Data Protection Authority, in accordance with the General Data Protection Law.

7. Cookies or browsing data

Simplex uses Cookies, which are text files sent by the platform to your computer and stored there. These contain information related to your browsing activity. In short, Cookies are used to improve the user experience.

By accessing our site and consenting to the use of Cookies, you acknowledge and agree to the use of a data collection system through Cookies on your device.

Simplex uses the following Cookies: (_GRECAPTCHA, rc::f, rc::a, __cf_bm).

You can, at any time and at no cost, change permissions, block, or reject Cookies. However, revoking consent for certain Cookies may impair some platform features.

To manage your browser cookies, do so directly through your browser’s cookie settings. You can find tutorials on this in the links below:

→ If you use Internet Explorer.

→ If you use Firefox.

→ If you use Safari.

→ If you use Google Chrome.

→ If you use Microsoft Edge.

→ If you use Opera.

You can find more information about the Cookies we use and how they work in our Cookie Policy, available at the link below:

Your current status: Consent accepted. Manage consent.

9. Changes to this Privacy Policy

The current version of this Privacy Policy was created and last updated on: 03/30/2023

We reserve the right to modify this Privacy Policy at any time, especially in response to changes on our website or in legal requirements. We recommend reviewing it frequently.

Any changes will take effect upon their publication on our website, and we will always notify you of relevant updates.

By using our services and providing your personal data after such changes, you consent to them.

10. Liability

Simplex recognizes the liability of agents involved in data processing, in accordance with Articles 42 to 45 of the General Data Protection Law.

We commit to keeping this Privacy Policy up to date, following its provisions and ensuring its enforcement.

We also undertake to seek secure technical and organizational measures to protect the entire data processing operation.

If the National Data Protection Authority requires any actions regarding the processing of data carried out by Simplex, we will comply accordingly.

10.1 Disclaimer

As mentioned in Section 6, although we adopt high security standards to prevent incidents, no digital platform is entirely risk-free. Therefore, Simplex is not responsible for:

I – Any consequences arising from negligence, carelessness, or inexperience by users concerning their personal data. We guarantee and are responsible only for the data processing procedures and the purposes described in this document.

Note that the user is solely responsible for maintaining the confidentiality of their access credentials.

II – Malicious actions by third parties, such as hacker attacks, unless proven that Simplex acted with intent or fault.

If a security incident poses relevant risk or harm to you or any of our users/clients, we will inform the affected parties and the National Data Protection Authority, taking the necessary actions.

III – The inaccuracy of information provided by the user/client in the registration process required to use Simplex services. Any consequences resulting from false or bad-faith information are the sole responsibility of the user/client.

11. Data Protection Officer

Simplex provides the following contact for you to exercise your data subject rights: contato@simplex.live.